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Holylandtourstravel.com operated by Israel Tourism Consultants a Vacations For Less, Inc.® Company Privacy Policy

Effective July 24, 2012
Your privacy is very important to Israel Tourism Consultants ("we" or "us"). This Privacy Policy describes the principles and practices that apply to Personal Information collected from users of our services ("you") on our website, in telephone or e-mail communications.

Holylandtourstravel.com operated by Israel Tourism Consultants:

  • We will not collect Personal Information without your knowledge and permission;
  • We will not knowingly disclose your Personal Information to third parties;
  • We will allow you to view, correct or modify your Personal Information; and
  • We will take reasonable steps to protect the security of the Personal Information we collect from you.



The Information We Collect:
This notice applies to all information collected or submitted on Israel Tourism Consultants website. On some pages, you can order products and services, make requests, and register to receive e-mails or to book as a Travel Agent. The types of personal information collected at these pages are for example, names, address, e-mail, contact numbers, and payment information such as credit/debit card information when making a booking.

The Way We Use Information:
We use the information you provide about yourself or others when making a booking only to complete that booking and or to provide a travel services. We do not share this information with outside parties except to the extent necessary to complete that booking and services.
We use the information you provide about someone else when placing a booking only to confirm and provide travel services. We do not share this information with outside parties except to the extent necessary to complete that booking.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our e-mails and promotions. Information you submit on our website will not be used for this purpose unless you fill out the registration forms.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information:
You can correct travel documents and personal identification information by contacting us directly at 323 655 6121. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

Website Cookies:
Many Web sites, including ours, use cookie technology to help our customers have a better on-line experience and to complete bookings. A cookie is a small text file that resides on your hard drive. At times, our site will request the cookie from your browser to retrieve stored information. This prevents you from having to provide the same information numerous times. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs. Israel Tourism Consultants will never uses cookies to store personal information, such as credit-card numbers, nor can any Web site other than ours read the information we store in the cookie.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 323 655 6121 or use our contact form.

JewishHeritageToursTravel.com operated by Israel Tourism Consultants a Vacations For Less, Inc.® Company seller of Travel CST 2002477-40 Terms and Conditions

  • LAND TOUR DEPOSIT:
    Your reservation will be confirmed subject to availability at time of request and upon receipt of your non-refundable deposit in the amount of US $200.00 per person. The deposit will be applied to the land package only.
  • AIRFARE: Airlines and Air Tickets
    Passengers are responsible for ensuring that Israel Tourism Consultants has the correct spelled names for air ticket reservations. Due to newly introduced security measures, any name change including minor spelling corrections, may require airline reservations to be cancelled and rebooked incurring change fees imposed by the airline. Israel Tourism Consultants will not be held responsible for the denial of boarding by a carrier do to any name discrepancy, name corrections will be subject to an airline rebooking fee of up to $350.00 or more plus increase in airfare if applicable. Air reservations are subject to availability at the time of rebooking. All airline tickets issued in conjunction with a tour are subject to airline imposed penalties per individual carrier rules and regulations which will be applied.

    The recommended arrival time at the airport prior to departure of international flights is 3 hours. Customers who fail to check-in on time for scheduled flights may incur change fees or total loss of ticket/airfare paid.

    All airline tickets are subject to a variety of foreign and domestic government taxes which include security charges, airport facility charges, customs and immigration fees, inspection fees, fuel surcharges and more. The total of these taxes may vary and will be approximately anywhere between $50.00 and $400.00 per passenger and are collected by Israel Tourism Consultants included in airfare. Taxes and fees are subject to change. Airfare will be quoted separate from the land tour unless booking on-line and selecting Air + Tours option. Immediate payment for airfare may be required in order to issue tickets and guarantee airfare. Airfare is not guaranteed until payment has been processed. Most airline tickets are NON REFUNDABLE and have penalties for changes once tickets have been issued. Full legal names matching valid passport names are required. Passport must be valid at least 6 months from return travel date. Passport names and dates of birth are required to book the airline reservations. Airline tickets are issued with the schedule/itinerary valid at time of ticketing. It is recommended that passengers reconfirm their airline flights at least 48 hours prior to departure in the event of schedule changes. Israel Tourism Consultants is not liable for missed flights due to schedule changes once airline tickets have been issued. Airfares and Air-Inclusive Tour Prices cannot be guaranteed until flights are booked and payment has been received and processed. Airline baggage fees may apply and are not collected in advance. Please refer to the airline website for baggage policies and fees to be paid directly to the airline. Click on the "Baggage Info" link seen on the "Air + Tour" quotes in our booking engine.
  • Form of Payment:
    We accept Check, Cashier Check, and major Credit Cards for deposit and final payment. Credit card must be owned by the traveller. Third party credit cards are not acceptable. Note we have no extra fees charged if paying with credit cards like other operators.
  • FINAL PAYMENT:  
    Final Payment is due 65 days prior to departure.
  • GROUP DEPOSITS:  
    Are subject to specific hotel and airline group contracts. Airfares quoted will be in accordance to airline policies and conditions in regards to payments, cancellation, name changes, ticketing and penalties. Fuel surcharges and airport taxes applicable at time of ticketing must be collected.
  • CANCELLATION POLICY:  
    Cancellation notices received:
    From deposit receipt date to 65 days or more prior to departure: $200.00 cancellation fee per person.
    Between 64 days and 45 days: $400.00 cancellation fee per person.
    Between 44 days and 31 days: $500.00 cancellation fee per person.
    Between 30 days up until departure date and no shows: Cancellation fee of 100% of the tour land cost will apply.
    The $200.00 per person non-refundable handling fee can be credited to another tour if purchased within a year if cancelled due to political instability. Passenger must retain copy of invoice in order to claim credit.
    No refund for unused land services such as transfers, sightseeing, meals, hotel accommodations, entrance fees, or any other unused services that are included in the tour program.
  • AIR LINES TICKET REFUND: Refunds if applicable for airline ticket cancellations will be processed as stipulated by the airline policy in question.
  • HOTEL ACCOMMODATIONS:
    Hotels will be confirmed based on the hotels advertised on a specific itinerary or with hotels of similar value/category. Any special requests such as type of bedding, room location, etc. are on a “request basis” only, and are confirmed only at the discretion of the hotels, unless you have specifically requested and paid for an upgraded room category that guarantees the specific request. Triple rooms consist of standard twin beds plus a sofa, folding bed or cot for third person. Hotel Check-in time is generally 3:00 PM and Checkout time 12:00 noon.
  • TOUR TRANSPORTATION:
    In Israel the following type of vehicles will be provided based on No. of passengers in the group:
    4-6 passengers: in 7 passenger minibus with Driver/Guide (1 Staff)
    7-9 passengers: in 10 passenger minibus with Driver/Guide (1 Staff)
    10-14 passengers in 17 passenger minibus with Driver/Guide (1 Staff)
    15-16 passengers: in 19 passenger minibus with Driver and Guide (2 Staff)
    17-24 passengers: in 32 passenger minibus with Driver and Guide (2 Staff)
    25-50 passengers: in 53 passenger bus with Driver and Guide (2 Staff)
  • TOUR ITINERARY:
    We reserve the right to modify and/or change the sequence of the itinerary due to unforeseen circumstances, safety security and comfort of the passenger.
    Our signature tours, "Footsteps of Christ " and "Footsteps of Christ & Jordan" and "Footsteps of Christ & Rome" and "Where it all Began" are guaranteed departure based on a minimum of 12 passengers, if under 12 passengers are booked on a specific date the itinerary may vary as follows:
    4 nights in Jerusalem with full day tour to the Dead Sea, Masada and Qumran. This would be instead of the published itinerary which includes 1 night in the Dead Sea and 3 nights in Jerusalem.
  • WEBSITE AND ADVERTISED RATES:
    In the event of human or computer errors in rates displayed on our website, “Israel Tourism Consultants” reserves the right to re-invoice for the final correct price or service. Information, services, and pricing published on our website may include errors and inaccuracies. Israel Tourism Consultants makes changes regularly on pricing and information, and the content on the site is not guaranteed to be complete or correct due to human or computer errors. In no circumstance shall Israel Tourism Consultants be liable for any direct or indirect, punitive, incidental or consequential damages arising out of, or in any way connected with the use and or services of our web site.
  • LUGGAGE AND PERSONAL PROPERTY:
    LUGGAGE AND PERSONAL PROPERTY It is the passenger’s responsibility to check the specific airline policy of liability for loss, damage or delay of checked baggage as well as the maximum allowance of weight per bag and number of checked or carry-on bags permitted at no cost and additional charges imposed by the airlines including excess baggage. Luggage and personal property loss or damages must be reported to the airline or ground transportation company at the destination. Israel Tourism Consultants does not accept liability for loss or damage of luggage or personal property.
  • TRAVEL INSURANCE:
    Israel Tourism Consultants recommends the purchase of travel insurance offered by Travelex Insurance and/or NTA, available for booking on our website, by calling us at 1-800-933-4421 or book directly with Travelex Insurance at 1-800-228-9792 (Provide our Location Number 05-0390), and NTA at 1-800-388-1470 (Provide our Location Number 058547). Travel insurance is optional and is not included in the tour price. Most cancelation penalties may be avoided by obtaining Travelex or NTA Insurance in addition to the basic travel insurance coverage. You may also opt to book travel insurance on your own through any other source if preferred.
  • REFUNDS:  
    Any claim for refund must be submitted in writing within 30 days of completion of trip. Requests for refunds will not be accepted by phone. Valid refund requests will be processed within 30 days of receipt of claim.
  • PASSPORTS AND DOCUMENTS:
    Tour travel documents, including E-Ticket confirmations for flights and tour confirmation will be sent approximately two to three weeks prior to departure date provided full payments has been received .
    Passport must be valid for at least six months from the date of scheduled return travel. For visa requirements please contact the relevant Consulate for updated requirements. For Israel you can visit the Israel Ministry of Foreign Affairs website for information. Passengers are responsible to ensure that Israel Tourism Consultants has the correct spelled names, address, email, telephone and fax information. Passenger name printed on our confirmation and airline tickets must match full legal names included on valid passports. Israel Tourism Consultants is not responsible if passengers are denied boarding or entry to a country for failure to provide proper travel documents. All travel reservation documents are issued electronically by e-mail. If you wish to receive travel documents by mail a cost of $20.00 per booking will be added.
  • RESPONSIBILITY:
    Israel Tourism Consultants, a Vacations For Less, Inc. company, located in Los Angeles, CA and/or its associated companies, agents, and representatives act only as independent contractors for the owners and operators of transportation, accommodations, services, airline and facilities contracted for you and, therefore, are not to be held responsible for any losses, damages, negligence, body or emotional injury you may suffer in connection with your transportation, accommodations or any other arrangements made in conjunction with these tours.
      
  • GRATUITIES:
    Our packages do not include tipping for tour guide, bus drivers, porters and hotel staff. Suggested Tipping:
    · Tour Guide: $6.00 per person per touring day
    · Driver: $4.00 per person per touring day
    · Porter: $0.50 per bag per person
    · Wait staff: $1.50 per person (dinner only)
    · Chamber maid: $1.00 per person per day
      
  • LIMITATION OF LIABILITY:
    By accepting your tour reservation confirmation and making a deposit payment on the reservation you acknowledge that in all events Israel Tourism Consultants, a Vacations For Less, Inc. company shall not be liable for incidental or consequential damages and that the sole extent of liability by Israel Tourism Consultants shall never exceed the amount actually paid by you and received by Israel Tourism Consultants to cover the cost of your tour.
  • ARBITRATION/LEGAL:
    Any dispute arising out of or relating to tours and travel shall be submitted to non-binding arbitration under the Federal Arbitration Act. California law pertaining to agreements to arbitrate shall apply and arbitration shall be conducted under the terms of California Code of Civil Procedure. The non-binding arbitration shall take place in the County of Los Angeles, in the City of Los Angeles, State of California each party shall pay for its own cost, arbitration fees and attorney fees.
  • By authorizing deposit/payment, you acknowledge you have received, reviewed, understand and agree to the Terms and Conditions of your reservation.

04/10/18

To join one of our tours, register a travel tour group, select or customize an itinerary use the form below or call toll free USA/CAN: 1 800 933 4421.

Israel Tourism Consultants
8230 W. Third Street
Los Angeles, CA 90048
P: (323) 655-6121

Sign Up for a Israel Travel Tour

Join one of our Israel Travel Tours or create your own Israel travel group. Call us toll free US/CAN 1-800-933-4421, e-mail us or use this form to contact us.
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